Privacy Policy
The data HEDA COLLECTION collects about you:
During the use of our website hedacollection.com - we may automatically collect the following information throughout your visit to help us learn more about you as a customer:
- Information about your visit, including the full URL clickstream to, through and from our website including dates and times, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information and methods used to browse away from the page.
- The amount of visits you have made to our site and the information about your past orders, including the items you have purchased & the details you inputted when placing your orders.
This includes your full name, email address, delivery address and mobile number, which will be linked to the email address you use when you place an order with us.
HEDA COLLECTION also works closely with third parties such as our chosen delivery firms MyHermes & Royal Mail, card protection and payment processing companies.
What HEDACOLLECTION do with this gathered information:
Internal record keeping information by HEDACOLLECTION:
We may use your information to improve our products and services. We may also periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided when making your purchase or signing up to our newsletter.
You can unsubscribe from our mailing list by clicking the on “unsubscribe me” link at the bottom of our emails and unsubscribe from SMS messaging by following the instructions provided in the message, or email our team at
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post. We may use the information to customise the website according to your interests, to provide you with information about other goods and services we offer, that are similar to those you have already purchased or enquired about.
RESTRICTING THE USE OF YOUR DATA
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
How HEDACOLLECTION uses cookies:
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.